Privacy Policy

At NexiraBrix, we collect various types of information to provide you with the best augmented reality gaming experience. This includes personal information you provide directly to us, such as your name, email address, and contact details when you create an account or contact our support team.

We also collect technical information automatically when you use our platform, including your IP address, browser type, device information, and gameplay statistics. This data helps us improve our services and ensure optimal performance across different devices and platforms.

Personal Information: Name, email address, phone number, billing information, and profile details you voluntarily provide.

Technical Data: Device specifications, operating system, browser information, IP address, and usage analytics.

Gaming Data: Gameplay statistics, progress tracking, achievements, and in-game preferences to enhance your gaming experience.

Your information serves multiple purposes within our platform. We use it to create and maintain your account, process transactions, provide customer support, and deliver personalized gaming experiences tailored to your preferences.

We analyze usage patterns to improve our augmented reality features, develop new gaming content, and ensure platform security. Your data also helps us communicate important updates about our services and notify you about new features or game releases.

• Account creation and management
• Processing payments and transactions
• Providing customer support and technical assistance
• Personalizing your gaming experience
• Improving our platform and developing new features
• Communicating updates and important information
• Ensuring platform security and preventing fraud

We respect your privacy and do not sell your personal information to third parties. However, we may share your data with trusted service providers who help us operate our platform, such as payment processors, cloud storage providers, and analytics services.

These third parties are contractually obligated to protect your information and use it only for the specific services they provide to us. We may also share information when required by law, to protect our rights, or in the event of a business transaction such as a merger or acquisition.

Service Providers: Payment processors, cloud hosting services, email service providers, and analytics platforms that help us operate our business.

Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect the rights and safety of our users and company.

You have several rights regarding your personal information. You can access, update, or delete your account information at any time through your profile settings. You may also request a copy of all personal data we hold about you.

If you wish to stop receiving marketing communications, you can unsubscribe at any time using the links provided in our emails or by contacting our support team. You can also adjust your privacy settings within the platform to control what information is collected and how it's used.

Access and Update: View and modify your personal information through your account settings or by contacting our support team.

Data Deletion: Request deletion of your account and associated data, subject to legal retention requirements.

Marketing Preferences: Opt out of marketing communications while continuing to receive important service updates.

Data Portability: Request a copy of your data in a structured, commonly used format.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of sensitive data, secure server infrastructure, and regular security audits.

All payment information is processed through secure, encrypted channels and we never store complete credit card numbers on our servers. We also maintain strict access controls, ensuring only authorized personnel can access your personal information for legitimate business purposes.

While we take every reasonable precaution to protect your data, no method of transmission over the internet is completely secure. We continuously monitor and update our security practices to stay ahead of emerging threats and maintain the highest level of data protection.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. Account information is typically retained for the duration of your active account, plus a reasonable period afterward to comply with legal obligations and resolve disputes.

Gaming data and usage statistics may be retained longer for analytics purposes, but this information is anonymized and cannot be linked back to individual users. When you request account deletion, we will remove your personal information within 30 days, except where retention is required by law.

Certain information may be retained for longer periods when necessary for legal compliance, fraud prevention, or to protect the rights and safety of our users and company.

As a global platform, we may transfer your personal information to servers and facilities located outside Kazakhstan. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

We work only with service providers who maintain adequate data protection standards and have implemented appropriate technical and organizational measures to ensure the security of your information during international transfers.

By using our services, you acknowledge and consent to the international transfer of your personal information as described in this policy.

Our platform is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete that information.

Parents and guardians who believe their child has provided personal information to us should contact our support team immediately. We encourage parents to monitor their children's online activities and educate them about online privacy and security.

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through your account or by email at least 30 days before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our platform after policy changes indicates your acceptance of the updated terms.